Your iTunes Library will sometimes contain tracks that can't be played because the media file is missing. These dead tracks will have exclamation marks next to them, and if you try to play one, you'll get a dialog saying "file not found". Dupe Away can help you quickly detect and group these dead tracks and allow you to clear them out of your iTunes Library.
What you will need
- Dupe Away
- An iPhone, iPad, or iPod
- A Mac or PC with iTunes installed
- USB cable to connect your iPhone, iPad, or iPod
Before you begin
If you don't already have Dupe Away installed, click here for more information, or download it using the link below.Download for PC
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To scan your iTunes Library for these tracks with missing files, open Dupe Away, and the scan will begin automatically. If Dupe Away finds any, the exclamation mark icon will light up. Hover your cursor over the icon to find out how many were found.
If you want Dupe Away to remove these dead tracks from your Library for you, just click on the exclamation mark, and you'll see the tracks with missing files listed and auto-marked for deletion. To proceed with their removal, click on Delete # Tracks, and a confirmation dialog will appear. Just click on Delete, and you're done!
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Feel free to contact us if your problem persists.