Your Mac or PC could be storing music that you didn't know existed because it's not in your iTunes Library. Dupe Away can help you find these "abandoned tracks" in your Music folder and give you the option to import to iTunes, delete, or ignore. This will help recover any hard disk space wasted by the tracks and also add to your iTunes collection.
What you will need
- Dupe Away
- An iPhone, iPad, or iPod
- A Mac or PC with iTunes installed
- USB cable to connect your iPhone, iPad, or iPod
Before you begin
If you don't already have Dupe Away installed, click here for more information, or download it using the link below.Download for PC
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To have Dupe Away search for these abandoned tracks, open Dupe Away, and the scan will begin automatically. If it finds any abandoned tracks, the dotted line music note will light up in the lower right corner. Hover your cursor over the icon to find out how many were found and how much hard drive space is being taken up.
To view these songs that aren't in iTunes, just click on the icon, and you'll see them all listed. By default, the Action column will be set to just IGNORE all of them. To change the Action for any track(s), click on IGNORE, and you'll see the options to also DELETE or IMPORT.
Or, if you'd like to do the same action for all of the tracks instead of the default IGNORE action, just right-click any track and choose Select All, or use the Edit menu > Select All. Once all the desired tracks are highlighted, you can right-click or use the Edit menu to change the Action to IMPORT or DELETE. You can also selectively highlight tracks in batches by holding the Command key (Mac) or Control key (PC) while clicking on additional tracks to highlight.
Once all of your tracks are set to the Action you desire, click on the Delete & Import Tracks button at the bottom of the window to finish the process. Then, click Okay to confirm.
Note: The button at the bottom will be grayed out if all of the tracks are set to IGNORE. You can also change where Dupe Away searches for abandoned music files in Dupe Away preferences. You'll find that on the iTunes tab: Abandoned Tracks directory path.
Have questions that aren't addressed here? Please visit our Support Center for iExplorer FAQs.
Feel free to contact us if your problem persists.