Depending on what type of device you're using (iPhone, iPod or iPad) and operating system (Mac or Windows) you're connecting it to, there are various ways to access your photos. In some particular cases, whether it's an older iPod, iPhoto isn't working properly or you're using a Windows PC the recommend photo transfer technique from Apple may not be ideal or even work at all. With iExplorer, we simplified photo transfer for you. iExplorer lets you easily copy any photo from any iPhone, iPad or iPod to your PC or Mac. The following tutorial provides an indepth step-by-step walkthrough of how to access and transfer your pictures from your device to your computer. If you use a Mac, you can even export them directly into iPhoto or the Photos app.
What you will need
- An iPhone, iPad, or iPod
- USB cable to connect your iPhone, iPad, or iPod
- A Mac or PC with iTunes installed
Before you begin
If you don't already have iExplorer installed download it by clicking the button below. For more detailed installation instructions, click here.
To access your pictures and photos on your iPhone or iPod, first open iExplorer on your Mac or PC. Then, go ahead and connect your device with its USB cable to your computer. Once the device is connected, iTunes may prompt you to sync your device - click "No" or "Cancel." Until all of your music have been transferred back to into iTunes we recommend that you avoid syncing the device to iTunes as, in some cases, doing this may result in the permanent loss of data from your device.
After your device is connected, iExplorer will display its Device Overview screen. You can return to this home screen at any time by clicking on your device's name in the navigation panel on the left. To get started transferring photos, click Photos & Videos in the middle panel. You can also access your photos by clicking Photos through the sidebar on the left.
Once your device's photos directory loads, iExplorer will display sub-directories containing all of the various images on your device. Depending on your device type and settings, you may see a few sub-directories including, DCIM, Camera Roll, Recorded Videos, Photo Library albums synced from iTunes, Photo Stream, and any albums that you have created.
To export your photos and videos to your computer, click Export then select an option from the pop-up menu. Mac users have the option to export photos directly to iPhoto as well as specific directories. To export multiple pictures at the same time you can hold shift, Control or Command while clicking on images then Export. Photos can also be easily dragged from iExplorer directly to your computer.
Have questions that aren't addressed here? Please visit our Support Center for iExplorer FAQs.
Feel free to contact us if your problem persists.